:root{--bg:#eef2f5;--surface:#fff;--surface-2:#f6f9fb;--ink:#12263a;--ink-soft:#33485c;--muted:#6a7d8e;--brand:#0f766e;--brand-ink:#0b5a54;--brand-soft:#d9ede9;--answered:#0f766e;--abandoned:#dc6a45;--missed:#d8a12b;--gold:#c9922b;--line:#e2e8ed;--line-strong:#d3dde4;--radius:18px;--radius-sm:11px;--shadow-sm:0 1px 2px rgba(16,38,58,.05);--shadow:0 1px 2px rgba(16,38,58,.04),0 10px 30px rgba(16,38,58,.06);--font:"IBM Plex Sans Arabic","Segoe UI",Tahoma,sans-serif}*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--font);font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased;font-feature-settings:"ss01"}h1,h2,h3{margin:0;font-weight:700}.num,h1,h2,h3{letter-spacing:-.01em}.num{font-variant-numeric:tabular-nums}.shell{min-height:100vh}.wrap{max-width:1200px;margin:0 auto;padding:28px 24px 64px}.topbar{justify-content:space-between;gap:20px;flex-wrap:wrap;margin-bottom:24px}.brand-title,.topbar{display:flex;align-items:center}.brand-title{gap:14px}.brand-title .mark{width:42px;height:42px;border-radius:12px;flex:0 0 auto;background:linear-gradient(150deg,var(--brand),#14a394);display:grid;place-items:center;color:#fff;box-shadow:0 6px 16px #0f766e47}.brand-title h1{font-size:20px}.brand-title p{margin:2px 0 0;color:var(--muted);font-size:13px}.segment{display:inline-flex;background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:4px;box-shadow:var(--shadow-sm)}.segment button{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;cursor:pointer;font-family:inherit;font-size:14px;font-weight:600;color:var(--muted);padding:7px 16px;border-radius:9px;transition:color .15s,background .15s}.segment button:hover{color:var(--ink)}.segment button[aria-pressed=true]{background:var(--brand);color:#fff;box-shadow:0 4px 12px #0f766e40}.segment button:focus-visible{outline:2px solid var(--brand);outline-offset:2px}.period-note{color:var(--muted);font-size:13px;margin:0 2px 20px}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.hero{display:grid;grid-template-columns:minmax(230px,300px) 1fr;gap:0;overflow:hidden;margin-bottom:20px}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}@media(max-width:860px){.hero{grid-template-columns:1fr}.kpi-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:520px){.kpi-grid{grid-template-columns:1fr}.wrap{padding:20px 16px 56px}}.section-head{display:flex;align-items:baseline;justify-content:space-between;margin:4px 2px 14px}.section-head h2{font-size:16px}.section-head .eyebrow{color:var(--muted);font-size:12.5px}.state{padding:40px;text-align:center;color:var(--muted)}.state--error{color:var(--abandoned)}